Delete your MomentArt account
The fastest path is inside the app. If you cannot sign in, contact support and state the sign-in method you originally used.
Delete in the app
- Open Me.
- Tap your signed-in account.
- Choose Delete MomentArt account.
- Read the subscription notice and confirm.
This removes the account, saved artworks, exhibitions and artists, private collections, current entitlement mirror, and current-device recent views and account-bound browsing snapshots. For an Apple-linked account on iOS, complete the Apple identity confirmation to revoke its authorization. If Apple authorization cannot be obtained on your device, account deletion still completes and the app explains how to remove MomentArt from your Apple Account settings.
Delete individual data without deleting your account
You remain in control of the private data you create in MomentArt. Unsave an artwork, exhibition or artist from its page; remove artworks from a private collection or delete the collection. These actions do not delete your MomentArt account or cancel a store subscription.
Request deletion on the web
Use the subject “MomentArt account deletion” and state the original sign-in method (Apple or Google). We may request limited information to verify that the account belongs to you. Never send a password or complete purchase credential.
What deletion does not do
It does not cancel an App Store or Google Play subscription. Cancel renewal in the store. Store transaction records remain under Apple’s or Google’s policies.
Completion and residual copies
In-app deletion removes active account data immediately when the request succeeds. A verified email request is processed as soon as reasonably possible. Supabase backup and operational log copies may remain for up to 7 days before automatic expiry. The linked RevenueCat customer deletion is requested as part of the account flow and may complete asynchronously.