Delete your MomentArt account
The fastest path is inside the app. If you cannot sign in, contact support and state the sign-in method you originally used.
Delete in the app
- Open Collection.
- Tap the settings icon.
- Choose Delete MomentArt account.
- Read the subscription notice and confirm.
This removes the account, saved artworks, exhibitions and artists, private collections, current entitlement mirror, and current-device recent/offline data.
Request deletion on the web
Use the subject “MomentArt account deletion” and state the original sign-in method (Apple or Google). We may request limited information to verify that the account belongs to you. Never send a password or complete purchase credential.
What deletion does not do
It does not cancel an App Store or Google Play subscription. Cancel renewal in the store. Store transaction records remain under Apple’s or Google’s policies.
Completion and residual copies
In-app deletion removes active account data immediately when the request succeeds. A verified email request is processed as soon as reasonably possible. Supabase backup and operational log copies may remain for up to 7 days before automatic expiry. The linked RevenueCat customer deletion is requested as part of the account flow and may complete asynchronously.